Research: Availability and adoption of m-Government services in South Africa

The adoption and penetration of mobile phones has been on the rise in South Africa with the increased cellular network coverage being a key driver to this growth. It has also fast tracked its usability in a number of areas such as education, health and payments, yet its adoption for m-Government has not experienced the same level of growth. Although m-Government is a prospect for South Africa, current e-Government infrastructure needs to improve in order to realize the possibilities and potential it offers.In this paper the availability of m-Government services and the barriers to adoption were investigated.

You can download the full paper here.

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