In preparation for substance abuse week (which is this week) , Rlabs has teamed up with Mxit to bring drug advice and support to the tip of Mxit subscribers fingers. 28,000 plus subscribers added the Angel Information Service . On Monday the team had to be ready as  they did not know how many people would come online seeking advice and support with their substance abuse problems.  For the week  a 12 hour service session, the following statistics were achieved with a them of 10 counsellors:

  • Number of Conversations: 1283
  • Number of Messages: 7654
  • Average Conversation per counsellor 44

The technology we are using to manage the conversations is JamiiX

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